500强公司广州急聘ＩＴ支持

管坤

BASIC FUNCTIONS

Providing the Level 2 end-user and base infrastructure support.

NATURE AND SCOPE

This position provides level 2 end-user and base infrastructure support. Support is required in normal working hours. Support during non working hour may be required in emergency situation.

Primary Job Functions/Responsibilities

•     Provide daily level 2 end-user support following problem and change management process

•     Maintain/enhance the infrastructure service including printers, voice service, IT room

•     Plan and implement daily operations changes

•     Coordinate with operations, DIAL and the local vendor for daily operations

•     Handle backup tapes and tape movement

•     Perform bill verification to ensure timely payment and accuracy

•     Ensure compliance with ExxonMobil security and control standards, and carry out control plans as required in Controls Calendar

•     Liaise with vendors on projects and routine maintenance issues, highlight performance and measure vendor performance and provide suggestions on vendor improvements

SKILL REQUIREMENTS

•     Technical knowledge on general computing skills

•     Familiarity with general desktop application support and operations processes

•     Strong analytical, communication, customer service skills

•     Work independent and adaptable to changing priorities

人员要求：

1、本科，相关专业

2、1-2年相关工作经验

3、英文书面、口语熟练

4、性格开朗外向

工作地点：广州珠江新城

如有意向请发送简历至：joblxx@ciicsh.net，并注名应聘职位，谢谢！